{"id":936,"date":"2024-12-17T14:22:44","date_gmt":"2024-12-17T13:22:44","guid":{"rendered":"https:\/\/blidosundsbolaget.se\/?page_id=936"},"modified":"2026-06-25T17:10:35","modified_gmt":"2026-06-25T15:10:35","slug":"kundtjanst","status":"publish","type":"page","link":"https:\/\/blidosundsbolaget.se\/en\/kundtjanst\/","title":{"rendered":"V\u00e4lkommen till Blid\u00f6sundsbolagets kundservice!"},"content":{"rendered":"\n \n \n \n \n

\n Rederikontor och kundtj\u00e4nst\n <\/h2>\n\n \n
\n

Rederikontor bes\u00f6ksadress<\/strong>
\nSvenskundsv\u00e4gen 17, Stockholm<\/p>\n

Postadress<\/strong> (ej f\u00f6r fakturor)
\nSvenskundsv\u00e4gen 17
\n111 49 Stockholm<\/p>\n

\u00d6ppettider kundtj\u00e4nst<\/strong>
\nM\u00e5ndag\u2013fredag 10:00\u201312:00 och 13:00\u201315:00<\/p>\n

E-post<\/strong>
\nkontoret@blidosundsbolaget.se<\/p>\n

Telefon<\/strong>
\n08 \u2013 24 30 90<\/p>\n\n <\/div>\n \n \n <\/article>\n <\/div>\n\n

\n \"\"<\/picture>\n <\/div>\n <\/div>\n<\/div>\n\n
<\/div>\n\n\n \n \n \n \n

\n Kvargl\u00f6mda f\u00f6rem\u00e5l\n <\/h2>\n\n \n
\n

Har du gl\u00f6mt n\u00e5got ombord p\u00e5 v\u00e5ra fartyg? Kvargl\u00f6mda f\u00f6rem\u00e5l l\u00e4mnas kvar p\u00e5 fartyget, de skickas inte iv\u00e4g n\u00e5gonstans. Ska du \u00e5ka med samma fartyg igen kan du h\u00f6ra med personalen om de hittat det du gl\u00f6mt kvar. <\/p>\n

Om du har rest med Norra B\u00e5tlinjen, S\/S Blid\u00f6sund eller ett av v\u00e5ra eventfartyg, v\u00e4nligen kontakta oss p\u00e5 kontoret@blidosundsbolaget.se f\u00f6r att rapportera och \u00e5terf\u00e5 dina f\u00f6rlorade f\u00f6rem\u00e5l. F\u00f6r alla andra fartyg som trafikerar v\u00e5ra linjer, v\u00e4nligen kontakta Waxholmsbolagets kundtj\u00e4nst f\u00f6r hj\u00e4lp med kvargl\u00f6mda saker. Vi g\u00f6r v\u00e5rt b\u00e4sta f\u00f6r att hj\u00e4lpa dig att \u00e5terf\u00e5 dina tillh\u00f6righeter s\u00e5 snabbt som m\u00f6jligt.<\/p>\n\n <\/div>\n \n

\n \n Waxholmsbolagets kundtj\u00e4nst\n <\/a>\n <\/div>\n \n <\/article>\n <\/div>\n\n <\/div>\n<\/div>\n\n
<\/div>\n\n\n \n \n \n \n

\n Bokningsvillkor\n <\/h2>\n\n \n
\n

K\u00f6pta biljetter \u00e5terbetalas ej. Byte av biljetter till en annan likv\u00e4rdig resa kan g\u00f6ras fram till 14 dagar innan det bokade eventets datum, detta sker i m\u00e5n om plats. Det \u00e4r valfritt att l\u00e4gga till en avbest\u00e4llningsf\u00f6rs\u00e4kring vid biljettk\u00f6p online (kan endast l\u00e4ggas till vid bokningstillf\u00e4llet, ej efter\u00e5t). Detta g\u00e4ller biljettk\u00f6p via Tickster f\u00f6r resor och arrangemang p\u00e5 M\/S Sj\u00f6bris, S\/S Blid\u00f6sund och Norra b\u00e5tlinjen.<\/p>\n

G\u00e4sten ansvarar f\u00f6r att vara inf\u00f6rst\u00e5dd med och p\u00e5l\u00e4st p\u00e5 n\u00f6dv\u00e4ndig information som g\u00e4ller f\u00f6r bokat arrangemang och biljetter. All n\u00f6dv\u00e4ndig information, s\u00e5 som avg\u00e5ngstider och avg\u00e5ngsst\u00e4lle, hittar du p\u00e5 www.blidosundsbolaget.se. F\u00f6r \u00f6vriga fr\u00e5gor och funderingar kan du alltid kontakta Blid\u00f6sundsbolagets kundtj\u00e4nst.<\/p>\n

Avbest\u00e4llningsf\u00f6rs\u00e4kring kan du l\u00e4gga till n\u00e4r du k\u00f6per biljetter online genom Mysafety f\u00f6r att k\u00e4nna dig tryggare om n\u00e5got ov\u00e4ntat skulle intr\u00e4ffa. Om du har fr\u00e5gor kring avbest\u00e4llningsskyddet eller beh\u00f6ver utnyttja avbest\u00e4llningsf\u00f6rs\u00e4kringen, s\u00e5 \u00e4r det direkt till Mysafety som du beh\u00f6ver v\u00e4nda dig. De n\u00e5s via 08 505 530 00 eller info@mysafety.se och anm\u00e4lan online: avbest\u00e4llningsf\u00f6rs\u00e4kring mysafety.<\/p>\n\n <\/div>\n \n \n <\/article>\n <\/div>\n\n

\n \"\"<\/picture>\n <\/div>\n <\/div>\n<\/div>\n\n\n \n\n
\n

\n Vanliga fr\u00e5gor och svar\n <\/h2>\n \n \n
\n
\n \n F\u00e5r jag ha med mig hund ombord?\n
\n \n \n <\/svg>\n <\/div>\n <\/button>\n\n \n
\n
\n

Det g\u00e5r bra att ta med sig hund p\u00e5 alla v\u00e5ra fartyg, ni blir d\u00e5 anvisade specifika platser ombord. H\u00f6r med matrosen n\u00e4r du kliver ombord. I matsal och inne i salongerna f\u00e5r du <\/span>inte<\/span><\/i> ha hund.<\/span>\u00a0<\/span>D\u00e4remot rekommenderar vi inte att ta med hund p\u00e5 v\u00e5ra musikkryssningar, d\u00e5 det \u00e4r h\u00f6g musik och mycket folk ombord, och vi inte till\u00e5ter hund i matsalen.<\/span>\u00a0<\/span><\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n F\u00e5r jag ta med sig tex kanot \/ barnvagn \/ cykel p\u00e5 b\u00e5tarna? \n
\n \n \n <\/svg>\n <\/div>\n <\/button>\n\n \n
\n
\n

I m\u00e5n av plats kan du ta med sig kanot\/barnvagn\/cykel ombord, det avg\u00f6rs p\u00e5 plats om det ryms. Det g\u00e5r inte att boka i f\u00f6rv\u00e4g. St\u00f6rre f\u00f6rem\u00e5l som <\/span>t ex<\/span> cyklar och kanoter g\u00e5r det bara att ta ombord ett begr\u00e4nsat antal. Du m\u00e5ste sj\u00e4lv kunna b\u00e4ra ombord det som ska tas med. Beroende p\u00e5 storlek kan du beh\u00f6va betala en extra avgift. St\u00f6rre leveranser av <\/span>t ex<\/span> byggmaterial eller annat m\u00e5ste bokas via <\/span>Vaxholmsbolagets Godstransporter.\u00a0<\/span><\/span>\u00a0<\/span><\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n Kan jag boka plats\/biljett p\u00e5 en regulj\u00e4rtur\u00a0\n
\n \n \n <\/svg>\n <\/div>\n <\/button>\n\n \n
\n
\n

Nej, <\/span>all betalning av biljetter sker ombord. Det \u00e4r k\u00f6 p\u00e5 kajen som g\u00e4ller, var ute i god tid. <\/span>Detta g\u00e4ller \u00e4<\/span>ven om du bokat bord p\u00e5 tex <\/span>Storsk\u00e4r<\/span> eller Norrsk\u00e4r<\/span>.<\/span> P\u00e5 s\/s Blid\u00f6sund kan du <\/span>d\u00e4remot alltid boka biljetter online.<\/span><\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n \u00c4r det s\u00e4kert att jag kommer med b\u00e5tarna (regulj\u00e4rturer) n\u00e4r jag inte kan boka biljett i f\u00f6rv\u00e4g? \n
\n \n \n <\/svg>\n <\/div>\n <\/button>\n\n \n
\n
\n

Vi kan tyv\u00e4rr inte garantera plats ombord<\/span>, \u00e4ven om man bokat bord i matsalen p\u00e5 tex s\/s <\/span>Storsk\u00e4r<\/span> eller s\/s Norrsk\u00e4r<\/span>. V\u00e5rt tips <\/span>\u00e4r att vara ute i god tid d\u00e5 vi tar begr\u00e4nsat antal ombord<\/span>.\u00a0<\/span><\/span>\u00a0<\/span><\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n F\u00e5r jag ta med egen mat och dryck ombord? \n
\n \n \n <\/svg>\n <\/div>\n <\/button>\n\n \n
\n
\n

Nej, p\u00e5 alla v\u00e5ra fartyg finns caf\u00e9er att handla i.<\/span><\/span>\u00a0<\/span><\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n Finns det n\u00e5gon plats man kan r\u00f6ka ombord? \n
\n \n \n <\/svg>\n <\/div>\n <\/button>\n\n \n
\n
\n

Nej, alla v\u00e5ra fartyg omfattas av r\u00f6kf\u00f6rbud.<\/span><\/span>\u00a0<\/span><\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n \u00c4r fartygen tillg\u00e4nglighetsanpassade? \n
\n \n \n <\/svg>\n <\/div>\n <\/button>\n\n \n
\n
\n

Ja, alla fartyg som g\u00e5r i kollektiv trafik \u00e4r tillg\u00e4nglighetsanpassade s\u00e5 att \u00e4ven en rullstol kan komma ombord, och har tillg\u00e4nglighetsanpassade toaletter. D\u00e4remot finns inte alltid hiss upp till ett \u00f6vre d\u00e4ck p\u00e5 alla fartyg (som har fler d\u00e4ck)<\/span>\u00a0<\/span><\/p>\n

P\u00e5 s\/s Storsk\u00e4r och Norrsk\u00e4r \u00e4r det trappor upp till matsalarna, d\u00e4r finns ingen hiss. <\/span>\u00a0<\/span><\/p>\n

S\/s Blid\u00f6sund \u00e4r <\/span>inte <\/span><\/i>tillg\u00e4nglighetsanpassad.<\/span>\u00a0<\/span><\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-936","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nV\u00e4lkommen till Blid\u00f6sundsbolagets kundservice! - Blid\u00f6sundsbolaget<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blidosundsbolaget.se\/en\/kundtjanst\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"V\u00e4lkommen till Blid\u00f6sundsbolagets kundservice! 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