Tickets and Cancellation Policy
Purchased tickets are non-refundable. Tickets may be exchanged for another equivalent trip up to 14 days before the date of the booked event, subject to availability.
When purchasing tickets online, it is optional to add a cancellation insurance policy. This insurance can only be added at the time of booking and cannot be purchased afterwards.
Guests are responsible for ensuring that they have read and understood all relevant information regarding their booked event and tickets. All necessary information, including departure times and departure quay locations, can be found on Blidösundsbolaget’s website. For any questions or concerns, please contact our customer service team at kontoret@blidosundsbolaget.se or +46 8 24 30 90.
Cancellation Insurance
Cancellation insurance can be added through the external provider mySafety when purchasing tickets online. If you have any questions regarding the insurance policy or need to make a claim, please contact mySafety directly at +46 8 505 530 00 or info@mysafety.se.